LymeAlert help
Customer Support
Need assistance with your LymeAlert order, test kit, or account? Our support team is here to help.
Fast Help When You Need It
We’ll follow up within 1–2 business days.
LymeAlert support can explain how to use the kit and how to read the product output, but it cannot diagnose Lyme disease or replace advice from a qualified healthcare or veterinary professional. For damaged or incorrect items, keep the kit and packaging; our team will explain how to provide photos after you submit your request.
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